What is your typical process for working with a new customer?
A customer will send me a request for a free estimate, and I will contact them for the address so I can come by and price the job. I will then provide a proposal. Once the proposal is accepted and the price is agreed on, I will set up a date to complete the job. Payment is accepted once the job is done and the customer is fully satisfied.
Do you have a standard pricing system for your service?
Pricing varies per job. I need to consider the level of difficulty for removal or trimming, such as the size of the tree and it’s position, any surrounding structures, if it’s by electrical wires, etc.
How did you get started doing this type of work?
I’ve climbed trees since I was a kid, and love being active outside. I had a friend who worked for a tree company and needed help with a job one day. I’ve been passionate about it ever since.
What types of customers have you worked with?
Commercial and residential customers.
Describe a recent project you are fond of. How long did it take?
I had a customer who had a 40ft Burch they had built a deck around a number of years ago. The tree recently died and was threatening the house. We were able to safely remove the entire tree without damage to the house or deck. Tree down and clean up in 4 hours.
What advice would you give a customer looking to hire a provider in your area of work?
Look for competitive pricing and read reviews.
What questions should customers think through before talking to professionals about their project?
How many Years of Experience?